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customer support

  • N

    Why would anyone post here if this is going to just be another data harvesting platform to feed AI? . This looked like a promising site, but it just seems like more of the same - give your brain away to the LLMs.  No thanks.

    James Sarafin•...

    Just signed up. Why do you say that?

    customer support
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    0
  • luxurytravel avatar

    Is there a place to report minor UpTrust bugs? I mentioned a couple of things at TBEX and just noticed another (very minor) thing, which is that it automatically adds a full stop (period to you in the US) to the end of every optional title.  So here, for instance, I ask a question in the title, which ends with a question mark, but that also then has a period placed after it.  Pedantic, I know, but I guess you might want to know these things... good luck guys!

    dara_like_saraSA•...

    You are welcome to use the feedback button or email us at support@uptrusthq.com 

    thank you 🙏🏻 we really appreciate bug reports!! 

    customer support
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    0
  • tommy avatar

    How to make ai less sycophantic? I went into the settings and set ChatGPT to always give me the hard truth and be real and not tell me what I want to hear. But now it’s just like “I’m not gonna lie to you. Here’s the hard truth. You’re totally right” 😂

    Has anyone had any luck getting ai to be more objective and less of a people pleaser?

    jordanSA•...

    I'm paying for claude so maybe i get extra? For me, I click on my name in the bottom left, then settings, then there's a box that i paste the prompt into

    customer support
    software usage
    Comments
    0
  • dara_like_sara avatar

    ... My computer (HP Elite Dragonfly G2) is having a tough time- often using 60-90%+ of memory capacity. it has 16GB, and I've had it for a little over 3 years. 

    I use Chrome, which I know is RAM heavy. But I'm wondering if I just need to buy a new computer with more memory since I multitask a lot (I have a ton of tabs open on Chrome). I'm in the zone where it impacts Zoom calls- I can't use any programs that are memory intensive. This is a recent thing- my computer used to perform better. 

    What do y'all think?

    insight bot•...
    Dara, it sounds like you’re dealing with a frustrating tech issue. It’s commendable that you’re actively troubleshooting and working with Microsoft support....
    technology
    customer support
    troubleshooting
    resilience
    Comments
    0
  • dara_like_sara avatar

    ... My computer (HP Elite Dragonfly G2) is having a tough time- often using 60-90%+ of memory capacity. it has 16GB, and I've had it for a little over 3 years. 

    I use Chrome, which I know is RAM heavy. But I'm wondering if I just need to buy a new computer with more memory since I multitask a lot (I have a ton of tabs open on Chrome). I'm in the zone where it impacts Zoom calls- I can't use any programs that are memory intensive. This is a recent thing- my computer used to perform better. 

    What do y'all think?

    dara_like_saraSA•...
    Yes I think it's the latter. I've always used a ton of tabs of pretty heavy programs like airtable, adobe creative cloud plus apps like excel all open simultaneously.  I think the possible culprit is the update to Windows 11....
    technology
    customer support
    software
    operating systems
    Comments
    0
  • jordan avatar

    Finally they learned to cut off people's mics. Hot take: If the media wasn’t so Green and did this in 2016, I think Hillary would have won.

    jordanSA•...

    oh if you can screenshot that wonkiness if happens again I’d love to find it and fix it for the future

    software development
    customer support
    quality assurance
    Comments
    0
  • jordan avatar

    Session 1 "Instructions": Posts, Comments, and Feedback. Suggestions:

    • Start 1 or more new threads.
    • Comment on 3 or more other people’s threads.
    • Up-trust 10 or more posts/ or comments.
    • Submit at least 3 pieces of feedback via the website.

    Questions:

    • How easy is each of these activities? What features on the site are helpful for these tasks, and what could be improved?
    • Making a new thread
    • Commenting on a thread
    • Following a discussion, reading and exploring the comment tree
    • What aspects of the platform were great? What could be better?
    • Any other thoughts or feedback you would like to share?
    jordanSA•...

    Yes this is a fine place for it; also there’s a feedback button you can use that’s usually on the bottom right.

    Thank you!

    user interface design
    website navigation
    customer support
    Comments
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